MT23 Support

• Use a TF card under 128GB, rated C10/U3.
  
• Format the card if used in another device.
  
• Insert into the correct TF slot (not SIM slot).
  
• Check if recording starts automatically or media files appear.
  
• Still not working? Contact support@linkifun.com.

If your MT23 does not power on after installing it on your motorcycle, the issue may be related to the power supply, wiring, or the motorcycle's voltage. Please refer to our detailed step-by-step troubleshooting guide here:

How to Troubleshoot the MT23 Motorcycle Screen Not Powering On ›

Yes, the MT23 comes with a standard factory-installed screen protector. Once you receive the product, you can choose to remove it and apply your preferred screen protector.
Before applying a new one, please make sure to remove the sunshade and carefully peel off the default film, then install your chosen screen protector as needed.

The MT23 uses a magnetic mount and quick-release cable by design. This was based on customer feedback from our previous fixed-mount motorcycle screens, where users couldn’t easily remove the screen after parking. Some customers reported theft or damage to the screen when left on the bike.

With the magnetic design, you can quickly detach the cable and remove the screen to take it home, reducing the risk of theft or vandalism. However, one downside is that the screen may shake slightly on steep or uneven roads. Rest assured, the screen is secure and will not fall off due to shaking.

This is a trade-off between convenience and stability. That said, we are considering launching more secure mounting options in the future to better meet the needs of outdoor riders who prioritize stronger fixation.

The MT23 is powered by a full-featured Android 14 operating system, similar to what's used in smartphones and tablets. It is completely normal for the system to take some time to start up, as it needs to initialize the operating system and load essential apps and services.

This ensures smooth and stable performance once the device is ready.

To mirror the rear camera, tap the DVR module on the home screen, tap anywhere on the screen to bring up the toolbar, then tap the Settings (gear icon). Find the option Camera Horizontal Flip: Rear and toggle it ON.

To mirror the front camera, software flipping is not supported. Instead, loosen the mounting bracket, rotate the front camera 180 degrees to the right (direction indicators are shown on the camera body), and tighten it again to achieve the correct image orientation.

Video: https://youtu.be/rF1FiKDZmcc

You can follow our step-by-step TPMS pairing guide here:

👉 How to Pair TPMS Sensors with MT23

If you’re experiencing app crashes or pairing issues with the TPMS function, please update your MT23 system to the latest firmware. This update resolves known TPMS stability problems.

Here’s how to update:

1. Connect the MT23 to a stable internet connection.
Go to Settings > About Device > System Update.

2. Download and install the update shown.
After installation, tap Reboot Now to complete the upgrade.

📌 Make sure your MT23 is installed on a 12V motorcycle and stays powered on throughout the update process.

3. After updating, TPMS should work normally.

👉 How to Update Your MT23 Firmware

If the issue persists, feel free to contact us at support@linkifun.com for further help.

A blue screen typically means the motherboard has powered on successfully, but the screen driver failed to initialize.

This issue has been resolved in the firmware update released in August 2025. Please follow the instructions below to get the device running and complete the update.

Temporary solution to start the device:

1. When the blue screen appears, disconnect the power.

2. Wait for 30 seconds, then reconnect the power.

3. Repeat this process several times if needed. The device should eventually boot into the system interface.

4. Once the device starts successfully, proceed with the firmware update.

How to update the firmware:

Video guide: https://youtu.be/JdH-b9M-Sus

Ensure the MT23 is installed on a 12V motorcycle and remains powered on throughout the update process.

1. Connect the device to a stable internet connection.

2. Navigate to: Settings > About Device > System Update.

4. Tap "Download" when the new version appears.

5. After the download completes, tap "Install Now."

6. Follow the on-screen instructions and tap "Reboot Now."

7. Wait for the device to restart. Once completed, the update will be applied.

If the issue continues after updating, please contact our support team at support@linkifun.com.

It’s not scratched — those marks are on the factory protective film applied during production. You can safely remove it by following our step-by-step guide here:

👉 How to Remove the Factory Protective Film on MT23

There are several common reasons why wireless CarPlay may not reconnect automatically on the MT23:

1. The MT23 WiFi was turned on manually

If after successfully connecting CarPlay you manually enabled WiFi on the MT23, the system will display a message like:

“WiFi enabled, CarPlay auto connection will be disabled.”

In this case, the next time you start the motorcycle, CarPlay will not reconnect automatically.

2. The iPhone’s WiFi and Bluetooth were turned on after the MT23 started

For automatic reconnection to work properly, your iPhone’s WiFi and Bluetooth must be enabled before powering on the MT23.

If the MT23 starts first and you activate WiFi/Bluetooth on the phone afterward, it may prevent automatic connection.

3. iPhone settings may be restricting CarPlay

Please check the following settings on your iPhone:

• Settings → Screen Time → Content & Privacy Restrictions → Make sure it is enabled
  
• Settings → Screen Time → Allowed Apps & Features → Ensure CarPlay is enabled
  
• Settings → General → CarPlay → My Car → Forget This Car
  
  Then restart your iPhone and reconnect CarPlay from the beginning.
  

If the issue persists after checking the above steps, please contact our support team with your device model and firmware version for further assistance.